This page is a structural draft for solicitor review. It is not final legal advice and must be replaced before launch.
Parties and scope
1.1 This agreement is between [COMPANY NAME], company number [COMPANY NUMBER], registered office [REGISTERED ADDRESS] ("EV Tariffs Compared", "we", "us"), and the business that applies to be listed or holds an installer account ("you").
1.2 It covers your application, your directory listing and profile, your installer account and how you deal with drivers who ask for quotes through the site. The Installer Leads and Credits Terms also apply. If they conflict with this agreement on a point about leads or credits, they take priority.
1.3 You can contact us at hello@evtariffscompared.com.
2.1 By applying, you confirm that you are acting for the purposes of your trade, business or profession, and not as a consumer.
2.2 The person who accepts this agreement confirms they have authority to bind the business.
Lead offers and acceptance
Credits are charged when a lead is accepted. Declining or passing a lead doesn't use any credits. The final terms must explain eligibility.
Lead value bands
S1-S4 are standard. C1-C3 are complex. 1 credit = £1.
| Band | Name | Potential job value | Credits |
|---|---|---|---|
| S1 | Basic standard | £500 to £799 | 8 |
| S2 | Typical standard | £800 to £1,199 | 12 |
| S3 | Larger standard | £1,200 to £1,799 | 15 |
| S4 | Standard with extras | £1,800 to £2,999 | 20 |
| C1 | Complex, smaller | £3,000 to £7,999 | 25 |
| C2 | Complex, mid | £8,000 to £19,999 | 40 |
| C3 | Complex, large | £20,000 and over | 60 |
Credit pack tiers
| Tier | Credits | Price | Price per credit |
|---|---|---|---|
| A | 25 | £25 | £1.00 |
| B | 60 | £57 | £0.95 |
| C | 150 | £135 | £0.90 |
| D | 400 | £340 | £0.85 |
Credit-back requests
Credit-back requests are reviewed and decided by EV Tariffs Compared within 48 working hours of being submitted, not counting weekends and bank holidays.
The driver's contact details are wrong, or the driver cannot be reached.
The lead is a duplicate.
The lead is outside your area or job type.
You must submit the request within 7 days of accepting the lead.
Featured cancellation
£149 a month or £1,499 a year
Featured: cancel any time, with effect at the end of your paid period. The final contract must confirm effective dates and billing treatment without adding unapproved terms.
Service standards and disputes
3.6 You must tell us promptly if anything you told us stops being true, for example your registration lapses, your insurance ends or changes, or your business details change.
5.1 Any contract for a quote, survey, installation or aftercare is between you and the driver. We are not a party to it.
5.2 You must:
- hold the registrations, approvals and insurance you told us about and keep them valid;
- carry out work with reasonable care and skill, safely, and in line with the law and the relevant standards and wiring regulations;
- comply with consumer law when you deal with drivers, including accurate pricing, clear quotes, any cancellation rights and fair complaint handling;
- not mislead drivers about your registrations, approvals, prices, grants or the work you will do;
- not pressure drivers, and not use their details in a way they would not expect;
- deal with complaints from drivers properly, and help us look into any complaint we receive about you.
5.3 We do not guarantee that any driver will ask you for a quote, accept a quote or pay you. We do not promise any number of requests, any amount of work or any level of earnings. Statements on the site about "potential value" are estimates only.
8.1 We may review a complaint about you, ask for your response and, if we think it is justified, warn you, remove your profile or end this agreement.
8.2 You must not:
- submit, ask others to submit or pay for fake reviews, or reviews that hide that they were rewarded;
- try to avoid the lead system, for example by asking drivers to contact you outside the site so that you do not pay for a request you were offered;
- scrape, copy or harvest site data;
- create several accounts for one business to claim introductory leads more than once;
- interfere with the site or other installers' accounts.
9.1 You can end this agreement and close your account at any time by emailing hello@evtariffscompared.com, but closing the account does not refund any part of a Featured period you have already paid for (see 7.6).
9.2 We can suspend or end this agreement immediately if you breach it in a serious way, if you stop meeting the listing requirements, if a registration or insurance lapses, if we reasonably suspect fraud, or if the law requires. We can also end it for any other reason on 14 days' written notice. If we suspend or end the agreement for a serious breach, we will tell you the reason in writing, and you can ask us to review the decision by emailing hello@evtariffscompared.com.
9.3 When this agreement ends, your profile is removed from the directory. What happens to unused credits is set out in the Installer Leads and Credits Terms.
9.4 Ending the agreement does not affect rights that have already arisen, or the sections that are meant to continue, including those on driver information, liability and governing law.
Contact us or email hello@evtariffscompared.com.